New Car Testimonials

FROM: EDWARD G. CLEMENTS, CLU

I would like to thank Kent Bozarth for taking the time to talk with my brother, Joe. Joe was very impressed with his sincerity and effort.

Marc Villenueve and John Austin were very patient and professional in their endeavor to get the sale done, even when I suddenly changed the selection at the last minute.

Thanks to you all for making my car shopping experience a very pleasant event.

Yours truly, ED CLEMENTS, CLU

Dear Mr. Bozarth,

We want to inform you of the fine job that your salesman, Todd Teske, did as we searched for the right vehicle to buy. He listened carefully as we stated our desires and went out of his way to give us his full attention until this was met. We were impressed with his friendliness, knowledge of the product, and a genuine desire to help us to the fullest. We bought our 2003 Tahoe from him after long and fair negotiations. We will be glad to send our friends and family to him for further business at your dealership. Thank you for hiring such fine men as Todd. He represents your company well.

Sincerely, Peggy and Don Douglas

Dear Mr. Bozarth,

This letter is to express our sincere thanks to you and your staff in the recent leasing of our wonderful new 2007 Chevrolet Impala.

Our first impression of your Chevrolet dealership was very positive with our introduction to John Condon, as our sales consultant. Mr. Condon’s conversation and demeanor immediately showed us that we could trust. To us, trust is by far, the most important attribute in the process of selling our old car and obtaining a new vehicle. After we left your dealership on that first day, we both felt very relieved that we were dealing with someone with whom we could depend upon to be square and honest with us. In all of our subsequent dealings with John Condon, we were at ease and we knew that we could depend on his efforts on our behalf.

On that first day we were also impressed with the friendliness and concern of Joe Madesian. Mr. Madesian told us to contact him if we had any problems. We sincerely appreciated his remarks and we knew that we could count on him if needed. He certainly made us feel welcome and he greeted us with thanks and a smile when we picked up our new Impala.

And we cannot say enough for the efforts of John Austin. We wanted a single payment GMAC lease so that in three years we can just return to your dealership, turn in our 2007 Impala and order another new Chevrolet without having to go through the hassle of bargaining on the price of the used car. The complexities of this arrangement, combining our trade in, our credit card award money, etc. required considerable extra effort on the part of Mr. Austin. The last two General Motors dealerships that we dealt with were unable or unwilling to provide this single payment lease service for us. So we certainly appreciate the detailed work of Mr. Austin and your accounting people on our behalf.

I was an engineer for General Motors and Chevrolet for thirty years. It was very frustrating, even disheartening, to have to work with uncaring and untrustworthy dealers on the previous two vehicle purchases in the Denver area. Both dealerships were anxious to get our order but they each seemed to have no respect for the customer after they got us obligated. Perhaps we were just unlucky; both of those dealerships are now defunct.

Thank you again for your excellent service. We will not hesitate to recommend Mr. John Condon and your dealership to anyone who is in the market for a new car.

Yours Truly, Barrett and Jean Hargreaves

Bought a car from you guys today. Edward was my sales associate. Great pitch on prices, value and availability. He was very attentive to my needs. Even after a situation after the sale, he still is attentive. Two follow up phone calls. Just can’t believe the service! Joe the closer, explained all my options on the screen before he printed them. I spent 20 minutes browsing, 20 minutes on the work sheets, 20 minutes on the closing, and upon getting up from my chair, my car was ready. Edward agreed to drive the car home and I brought him back in my old one, which I decided to keep. Total time from contact to good-bye: One hour and ten minutes. Basically it was Look, Deal, Done! You guys are unbeatable. Thank you Edward and Thank you Ed Bozarth!!!

David Edwards

Thanks to the Ed Bozarth Team,

We’re very pleased with our new Corvette and appreciate the professional and knowledgeable staff at Ed Bozarth making it a great car buying experience. From Sales Representative Mr. Jack Rein attending to every detail, to the personal attention provided by Mr. Bozarth, we were impressed with your dealerships commitment to excellence. Thanks again, and we look forward to seeing you in the future for both sales and service.

Mark and Mai Fitzgerald

Dear Kent,

I want to thank you and your staff for a great experience in purchasing our new vehicle this week.

Because Peter VanDenBerghe and especially the time and energy and diligence of Todd Brettmann it was one of the best experiences we’ve had in purchasing vehicles.

We look forward to coming back to Ed Bozarth for our future vehicles.

Thanks again, Connie Allen

Dear Ed and Kent,

Thank you for your wonderful and professional help. The new Tahoe is a terrific vehicle and I’m most pleased with the performance. You were both great to work with and I could not have had a better experience.

Both Kevin and Jason are enjoying their Tahoes!

Look forward to seeing you both this summer.

Yours truly, Richard G. McClintock

Dear Jill,

I just wanted to let you know that I appreciated so much the superb treatment I received from you and Ed Bozarth Chevrolet in connection with the purchase of my 2007 Chevy Trailblazer LT.

I don’t think I have ever been treated better in connection with a major purchase. First, you immediately responded to my Internet inquiry for a price quote, calling and then faxing information on two vehicles. After I decided to purchase, you really went beyond the call of duty doing things like bringing the paperwork to my house when I needed to go home to tend to a sick dog and also had become very tired in the early evening and did not feel up to driving back to the dealership to finish the transaction. Although my new vehicle was shining like a diamond when I arrived at Ed Bozarth to take delivery, you went so far as to clean off a few tiny dirt spots and place all my personal items inside the new vehicle where they belonged before I took delivery. You patiently and carefully explained all the vehicle’s functions. You even answered your cell phone on your day off to help me with question on the vehicle settings. You arranged to have the sealant put on the Trailblazer before I took delivery so I wouldn’t have to bring the vehicle back so soon considering my dog’s sickness. Your care and attention to detail was just amazing! I could go on and on but it would be a very long list. I hope General Motors, Chevrolet and Ed Bozarth dealership realize what a tremendous asset you are to them. I knew I was dealing with someone who cared about my personal situation as much as selling me a vehicle. That is so important to the customer. Although it is a given that you will continue to do very well, best wishes to you for your continued success. I will recommend you and Ed Bozarth Chevrolet to anyone looking for a new vehicle. It has been a real pleasure doing business with you.

Joyce C. Osment

Dear Mr. Bozarth:

My wife and I recently purchased a 2007 Suburban from your dealership. I thought I better mention the circumstances of the purchase. Needless to say we were pleased with the eventual outcome of our purchase. We special ordered a red Suburban in early March. About three weeks later we were informed by our salesmen, Fausto Ramierz and sales manager Joe Madesian, that General Motors stopped its production of red Suburban’s for the 2007 model year. We were disappointed that it took three weeks to let us know of the circumstances. Both Fausto and Joe were very apologetic and said they should have caught this earlier. A couple of other car dealerships said the constraint was off and they would order the car. Joe told me that just was not true and they were not being honest with us. The other dealerships could not come through. He was right.

Joe then went out of his way to see if he could locate a red Suburban with the type of interior that we wanted. He was able to find a car that was better than the one we ordered and had it at the dealership within a couple of days. It turns out that our purchase was faster than the delivery of the special order. I wanted to let you know that I was pleased with Joe and Fausto’s honesty and integrity in handling this matter. This is the third vehicle we have purchased at your dealership. We will continue to do so. Please extend our sincere appreciation to Fausto Ramierz and Joe Madesian for their out of he ordinary efforts on our behalf.

Sincerely, Stephen R. Higgins